JPedal Support

The Ultimate Java PDF Library SDK

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This topic contains 1 reply, has 2 voices, and was last updated by  Mark Stephens 1 week, 6 days ago.

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  • #3611Reply

    Vinicius Paiva

    Hello,

    Our servers got stuck forever getting a page count for a 60kb PDF file.
    The method we are using is: PdfDecoderServer.getPageCount().

    Is there a way for putting a timeout on it? Because the only way for release this busy thread is to restart our servers.

    Thanks!

    #3613Reply

    Mark Stephens
    Keymaster

    It is almost impossible to catch every way a bad PDF can hang and we have several files which can hang Acrobat.

    If you are using the latest version and have a support contract, I would recommend sending the file as a prioritised bug report to https://www.idrsolutions.com/bug-report/ and we can have a look for you.

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