Our products are built upon a common core for handling PDF and Image decoding. If you are using multiple products, this results in class/module path items containing classes of the same name and path. When loading a class the class/module path is searched, the first class that matches is used.
When software versions are mixed, a version mismatch may occur with undesirable results. In some cases, functionality may simply revert to an older version. However, in other cases this could result in a complete failure of the software if the mixed versions have incompatible internal APIs.
The most reliable way to prevent this is to ensure all products are updated at the same time.
As our products have different release dates you will need to use the daily build in some cases.
Still need help? Send us your questions.